Early this week, the DFA faced another issue after several applicants trooped to DFA Aseana past operation hours following its announcement that walk-in applications for apostille services would be allowed. As a consequence, the agency shut down the passport appointment portal for OFWs and opened the courtesy lane for walk-in eligible applicants, including OFWs. The DFA said it filed complaints against two recruitment agencies, Canferz Payment and Ticketing Center and Valesco-SMS Inc., for illegally distributing and profiting from the sale of passport appointment slots intended only for overseas Filipino workers (OFWs) through social media. The DFA's consular services were severely hit by the coronavirus crisis, with the agency not only forced to work on limited manpower but also to hunt down fixers selling already scarce appointment slots online. "The online appointment system, of course, is continually being reviewed and we seek to improve the system which is why the decision to open walk-in applicants was made," DFA Assistant Secretary Eduardo Menez said in a press briefing. MANILA – The Department of Foreign Affairs (DFA) on Thursday assured the public that measures are being taken to address issues on online fixers and scammers that have been affecting its consular services.
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